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The best support is preventive. It's not just a friendly voice on the phone, or a quick issue-resolution time. Preventive support means that critical patches are installed before
they're needed (remember "Code Red"?), and that server software is up to date. It means that maintenance routines are scheduled at times and for durations that are minimally disruptive.
Is the problem a router? Or an upstream provider? Imagine a Web host where you never needed to ask.
Business hosting, ultimately, isn't just about connection speed or thruput. It's a trust relationship. If we're not available when you need us, with sound guidance and expert support,
the hardware won't help. Our goal is to make Myriad Network's "peopleware" one of the most valuable resources we offer.
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